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What payment type do you accept?

At present we accept PayPal, Visa, MasterCard, STRIPE, and bank transfer.

How much is shipping?

We ship standard orders Australia Wide for a flat rate of $11.00 (+gst).  International orders will incur a shipping fee which is automatically calculated at checkout.

Orders over $150 are eligible for free shipping.

Bulk orders are charged by weight.

How long does shipping take?

Once your order is completed, shipping to Australia takes approx 5 – 7 working days. We use Australia Post so during busy times it may take a little longer.

My Order is taking long what can I do?

If you have been waiting longer than the time listed above then please get in touch and we can lodge an enquiry with the postal service.

What is a VIC tax? NSW Tax? Qld tax? etc

It is the GST amount on an order. We use Woocommerce and the tax name defaults to the state an order is being delivered to. Instead of seeing GST amount you may see VIC tax if the shiiping address is in VIC.



  • Delivery times may be impacted by Covid 19
  • Your order may arrive in multiple packages as some products may be sent directly from our suppliers. We will make a note of this on your order confirmation.
  • Orders are shipped within 2 business days from our suppliers after funds have cleared (Please note: credit card payments through Stripe and Afterpay payments can take up to 2 days to clear )
  • Shipping time may vary based on your location.
  • Some products are coming straight from the supplier in the South Pacific which will have an impact on the delivery time frame. Products that are sent from the supplier are indicated in the product description.
  • *Standard shipping rate in Australia is a flat fee of AU$11.00 for orders under $150 (up to 22kg)
  • Orders over $150 are free (up to 22kg)
  • For bulk product orders, wholesale or when combined products are more than 22Kg, orders cannot be sent through Australia Post due to a 22Kg max limit.A courier option will be available for these deliveries.



If you have received a faulty item or the wrong item, please get in touch with us asap at hello@thecoconutstore.com.au and share a pic and description of the fault, and your best contact details.

You can be offered a replacement of the faulty item, refund or store credit. Any refunds will be transferred back to the original payment method, eg. your credit card, PayPal, Stripe account or store credit.


What payment types do you accept?

We accepts all credit and debit cards, Paypal, Stripe, The Coconut Store Gift Vouchers, and offer Afterpay,

How secure is my credit card details?

Your online security is important to us. We have taken all reasonable measures to ensure that your credit card information is safe and secure.

Why do I see that a payment has been made to Hostile Bacon Pty Ltd?

Hostile Bacon Pty Ltd is our company name and Thecoconutstore.com.au is a business that trades under the company name.


Can I buy wholesale?

Yes, if you have an ABN or ACN you can buy bulk items (5kg and above), and The Coconut Store brand items – eg Coconut Confetti, Cacao Plus, Beetroot Plus.

For wholesale inquiries please contact us at: hello@thecoconutstore.com.au


What are the benefits of using coconut products?

Most people associate coconuts with island holidays and tropical cocktails. It is all that and much more. Coconuts are used for its water, milk, oil, and meat in pantry items, skin, hair and body care, health products, pet care, cleaning products, and homewares.

Some benefits include:

  • Coconut is versatile and can be used when cooking and baking sweet and savory food.
  • It is a great choice for people who are paleo, gluten free, low carb, and keto diets.
  • Coconuts are high in manganese which is essential for bone health and the metabolism of carbohydrates, proteins, and cholesterol.
  • They’re also rich in copper and iron, which help form red blood cells, as well as selenium, an important antioxidant that protects your cells.
  • Coconut oil is used in many natural face products as it’s naturally anti-bacterial, anti-fungal and moisturizing.
  • Coconut oil is composed primarily of nourishing fatty acids and is especially high in lauric acid. It also contains vitamin E and healthy fats, which help to make skin smooth.
  • Coconut oil is also known for its anti-aging properties. It has anti-oxidants such as Vitamin E and Vitamin A, which help to slow down the aging process and may help to reduce the damage from free radicals and the sun.
  • Coconut oil can penetrate inside the hair shaft better than other oils because of its fatty acid structure and low molecular weight. Regular use of coconut oil on the hair nourishes  dry strands and also strengthens and protects it.




What is MCT?

Medium-chain triglycerides (MCT) are types of fatty acids containing 6-12 carbons. They include caproic acid (C6), caprylic acid (C8), Capric acid (C10) and Lauric acid (C12).  They are found in foods like coconut oil and they are metabolized differently than the long-chain triglycerides (LCT) found in most other foods. Because of the shorter chain length, MCTs are rapidly broken down and absorbed into the body. Unlike LCTs, MCTs go straight to the liver. There they can be used as an instant energy source or turned into ketones. Ketones can cross from the blood to the brain providing energy. Because the calories contained in MCTs are more efficiently turned into energy and used by the body, they are less likely to be stored as fat.



What are the uses for virgin coconut oil?

Virgin Coconut Oil can be used in a number of ways.

  • When cooking, substitute unhealthy oils with virgin coconut oil.
  • It can be used like butter when it’s in a solid form.
  • Virgin coconut oil can be used as a substitute for butter, margarine, or any other oil in cooking, baking and roasting veges.
  • It can be used in coffee, shakes, smoothies.
  • Virgin coconut oil can also be used as a hair treatment, in small amounts.

Is coconut Keto?

Coconut oil, desiccated coconut flakes, and flour can be part of a keto diet.

The keto diet (or ketogenic diet) is typically high in fat, moderate in protein, and low in carbohydrates.

How can I use coconut meat/flakes?

The internal white part of the coconut , the coconut flesh is highly nutritious and rich in fibre, vitamins C, E, B1, B3, B5 and B6 and minerals including iron, selenium, sodium, calcium, magnesium and phosphorous. It can be used in snack, meals and drinks.

Some ways include:

  • shredding it to add to fruit salad, mixed greens, yoghurt or porridge.
  • blending it into smoothies.
  • making dips, sauces and chutneys.
  • combining it with breadcrumbs to coat meat, fish or tofu when frying or baking.
  • add to homemade trail mix.